Frequently Asked Questions

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This is the place to find the answers to some of the most common questions regarding the Jackson County Libraries. If you aren't able to find the answers to your questions here, please contact your local library. Our staff will be more than happy to help you.

How do I get a library card?
Any person that lives or owns property in an area served by the Plum Creek Library System may register for a library card. All you need to do is bring a photo ID, with current address, to your local library and fill out the registration form. Your library card will be made for you while you wait. Anyone 16 years of age or older must present identification (unless accompanied by a parent). Everyone under the age of 16 must have their registration form signed by a parent or guardian. [top]


Do I need my library card to check out materials?
Simply put....Yes. You should always bring your Jackson County Library Card each time you visit the library. Also, you should notify the library of any name or address changes so that your record can be kept current.
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Is my card accepted at other libraries?
Yes, your card is accepted at other libraries throughout the state of Minnesota. Any registered user of a Minnesota public library that participates in a regional public library system may check out materials from other participating public or regional library systems. Policies of the lending library apply. Most public libraries will lend all formats of materials, but some have limitations for non-residents on some audio and video materials. [top]


What should I do if I lose my card?
Please report a lost or stolen card immediately in order to avoid unauthorized use. Remember, you are responsible for all materials borrowed on your card. There is a $3.00 charge to replace cards.
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How long can I have materials checked out?
Most materials can be checked out for a period of two weeks. Exceptions to this include videocassettes and DVD's,which can be checked out for seven days, .
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What happens if I keep materials past their due date?
The date due receipt that you receive when you check out materials shows when the materials are due. Any materials not returned by the due date will be fined.
Fines include:
Juvenile & Adult Materials: 10¢ per item per day
Videocassettes and DVD: $1.00 per video per day
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Can I renew materials that I've checked out?
Most library materials can be renewed, either in person or by telephone. There are some restrictions to this, including if another patron has requested the material(s), if the materials are from another library system, or if you have more than a limited amount of fines on your card. Any overdue materials that cannot be renewed will accrue fines until it is returned.
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Do you offer any "on line" services?
Via the internet, you can search the Plum Creek Library System online catalog, and other catalogs from throughout Minnesota including Southwest State University, University of Minnesota, and other regional library systems. Many databases are also available on line including general magazines, academic journals, health reference, select newspapers and more. Also, you can view your record and place holds on materials. For more information, click
here. [top]


What else, besides books, can I find at the library?
The Jackson County Libraries offer so much more then just books. You can find videos, music cd's, magazines, internet access and so much more. For more information on what the library has to offer, visit our
materials and services page. [top]